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Ryan D. Marks is the President of Uesco Industries, Inc., a company specializing in designing, fabricating, and installing custom-engineered overhead cranes and material handling systems. Based in Alsip, IL, Uesco prides itself on top-notch customer service and maintaining close relationships with clients. However, in an industry where project proposals are critical, ensuring timely responses and follow-ups is key to closing deals.
Adoption of Rebump
Ryan and his team began using Rebump in 2017 to enhance their email communication, specifically for proposal follow-ups. With hundreds of emails sent for project bids and proposals, Uesco needed a reliable solution to ensure these important emails weren’t overlooked. Rebump’s automated follow-up system became the perfect tool for keeping their communication streamlined and consistent.
Key Features and Benefits
Automated Follow-Up Emails
For Uesco, the automated follow-up feature has been a game-changer. With Rebump, Ryan no longer has to worry about manually sending reminders. Automated follow-ups ensure that no proposal falls through the cracks, allowing his team to focus on other priorities.
Customization of Messages
Rebump’s ability to customize follow-up messages has helped Uesco tailor their communication to each prospect and client. Personalizing these emails ensures they align with Uesco’s brand and meet the specific needs of each project, increasing the likelihood of responses.
Tracking and Analytics
Rebump’s tracking feature allows Uesco to see when emails are opened and monitor client engagement. This has provided Ryan with critical insights into their communication efforts, helping the team improve strategies and increase their response rates.
Recommendation
Ryan highly recommends Rebump to any business that relies on timely client communication, especially when proposals or project bids are involved. Rebump’s automation, customization, and tracking features make it a powerful tool for keeping communication efficient and ensuring that no opportunity is missed.
Copy the Proposal Follow-up Email Template
Email Templates / Proposal Follow-up Email Template
Bump 1 – Send 3 day after Your Original Email
I sent the proposal about a week ago and was just wondering if there is any early feedback or if you needed more information concerning the quote. Please send me an update when you can. If I don’t hear from you, I’ll check back in a while.
[Signature]
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Bump 2 – Send 4 days after Bump 1
{Auto_FirstName},
Hi, I was just wondering if there have been any updates or changes to the project that we should revisit. Please update me on the status when you can. Thanks again for the feedback and the opportunity to quote. I’ll follow up again if you don’t get a chance to reply back.
[Signature]
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Bump 3 Send – 7 days after Bump 2
{Auto_FirstName},
I still haven’t received a reply on this opportunity yet; If I don’t hear from you in a little while I am going to assume we lost the project, it’s dead, or on the back burner. Thanks again for the opportunity to quote and please keep me in mind for the next project.
Conclusion
Rebump has transformed Uesco Industries proposal follow-up process, allowing Ryan and his team to focus on their core business while ensuring that key communications are handled efficiently. If you’re looking to improve your follow-up process and boost engagement, Rebump is the tool for you.
Try Rebump today and experience the benefits firsthand. Sign up for your free trial here.